Frequently Asked Questions

Everything you need to know about Pregomesh's artisanal jewelry and services.

What materials are used in Pregomesh jewelry?

All Pregomesh pieces are handcrafted using high-quality 925 sterling silver, often accented with natural semi-precious stones and traditional enamel techniques to ensure durability and authenticity.

Do you offer international shipping?

Yes, we ship our unique jewelry worldwide. Shipping costs and delivery times vary depending on your location, and tracking information is provided for all international orders.

How should I care for my silver jewelry?

To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a dry place and clean it gently with a soft silver-polishing cloth.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery, provided the items are in their original, unworn condition. Please note that custom-made pieces are final sale.

How do I determine my ring size?

We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend choosing the larger size for the most comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay through our secure encrypted checkout system.